Privacy Policy

In this Privacy Policy we explain who we are, for what purposes we can use your data, how we treat it, with whom we share it, as well as how to contact us and exercise your rights. We respect your privacy and appreciate the trust you place in us.

In this Privacy Policy “we” refers to MOTS, who collects and processes your data. For questions related to the processing of your personal data, you should contact us through

Email: contact(@)mots.pt

WHY DO WE COLLECT YOUR DATA?
The collection of data on this website is done with the purpose of managing your contacts with us, the purchase of products or services through the website and to send you informative newsletters about the activities we promote. You are asked for explicit consent to use your data for any specific purposes at the time of collection. It is also possible, at any time, to cancel your subscription using the link at the bottom of each newsletter or by contacting our services directly to the email indicated above.

PERSONAL DATA PROCESSED
We respect the privacy of users of our site, so any information collected will be used to respond to any service you request and to improve the way we serve you.

For the processing of your purchases and for possible contacts for information or clarification of doubts we need you to provide us with your name, e-mail, telephone and address. To prevent fraud, we may also collect your IP when making a purchase.

SECURITY OF DATA PROCESSING
We are aware of the fact that the user is constantly concerned about their privacy. Therefore, we take every precaution to ensure that it is safe. If the user is registered on our website, their information is protected by a previously chosen password. To access your account it is necessary to use your access credentials. We recommend that you do not share them with anyone. Access to your data by third parties to whom you have given your access data is your sole responsibility.

Regarding the information related to your data, exchanged through purchases made on our online sales website, they are protected, through the security technology designated by SSL.

We must inform (in accordance with article 10, paragraph 4 of the Data Protection Law) that, despite all the security measures adopted by us, the open nature of the internet means that your personal data can circulate on the network without security conditions, at the risk of being seen and used by unauthorized third parties.

PERSONAL DATA ON MINORS OF AGE
We do not intend to collect personal information regarding minors under the age of 18. If any minor wishes to access our website and / or purchase products / services made available on it, they must do so through the supervision of their parents or legal guardian.

We assume that all information received on your website is correct and sent by persons of legal age, capable and responsible. If the parent or legal guardian of the minor wishes to delete the child’s personal data from our database and cancel any commercial transactions, they should contact us via the email indicated above.

LINKS TO OTHER SITES
Our website may contain links (including for our shop) to third party websites. These websites will have their own privacy policy. If you follow a link to one of these websites, please read the privacy policies of those websites carefully before submitting any personal information. We do not accept any responsibility for the policy or content of other websites.

WHAT INFORMATION DO WE GIVE TO THIRD PARTIES?
Your privacy is important to us and therefore we will not sell your data to third parties.

Your personal data may be processed by companies subcontracted by us for hosting this webpage, e-mail, sending orders and solving technical problems. For example, if you have problems using our website, we may have to inform our external technical support or in case of shipping a product, we will have to share some of your data with the carrier.

However, we seek to ensure that our technical and service partners keep your information secure, so that only these data are provided to these entities for the provision of the service in question. Your data will be processed within the European Union.

To prevent fraud or criminal activity, we may be required to provide information about our customers to certain authorities if criminal activity is suspected.

DIREITO DE ACESSO, RETIFICAÇÃO, OPOSIÇÃO E APAGAMENTO
É garantido aos titulares dos dados o acesso, retificação ou eliminação dos mesmos. Poderão, igualmente, editar a subscrição da nossa newsletter e ainda, requerer a remoção de todos os seus dados da base de dados. Poderá exercer estes direitos escrevendo-nos para o email indicado acima.

Os seus pedidos serão tratados com especial cuidado e poderá ser-lhe pedido que faça prova da sua identidade de modo a assegurar que a partilha dos dados pessoais é apenas feita com o seu titular.

Deve ter presente que em certos casos (por exemplo, devido a requisitos legais) o seu pedido poderá não ser imediatamente satisfeito. De qualquer modo, será informado das medidas tomadas nesse sentido.

COOKIES
This information explains what cookies are and how we use them on our website. You should read this information to understand what information we collect. By using our website, you agree to the use of cookies in accordance with what is indicated here.

WHAT COOKIES ARE AND WHAT KIND OF COOKIES WE USE
Cookies are files that contain a small amount of information and are stored in your browser or on your computer’s hard drive.

When visiting our website it is important to know that we use cookies to collect general information about your location and the type of software you use to perform statistical analysis on the number of users who visit our website. When making a purchase on our website we use cookies to store information about your login and IP in order to provide you with a better experience (for example not having to re-enter your data when placing an order) and to prevent fraud.

HOW CAN YOU BLOCK THE USE OF COOKIES?
Your browser has options that you can use to prevent or reduce the cookies you accept. Different Broswers allow you different options at this level. You should consult your browser manual to learn how to adjust your preferences.

Please note, however, that by blocking cookies on our website, you may not be able to perform certain functions or visit certain pages. For example, you will not be able to buy online on our website.

CHANGES
We reserve the right to change the Privacy and Cookie Policy at any time, so we advise you to visit this page regularly.

Last Update: Feb 01, 2021